1.What if I do not receive an order confirmation via email?
You should receive your online order confirmation via email within an hour of placing your order. However, If you don't get an email, please contact us at firstname.lastname@example.org to ensure that your order was received and is being processed.
2.Can I change the delivery address?
We can change the delivery address as long as your order has not been shipped. To request a change, please contact us at email@example.com.
3.Is it safe to use my credit card online?
Yes. We encrypt all of your personal information, including your credit card number, when it is sent over the Internet using SSL (secure socket layer) technology. When your browser is in secure mode, a blue bar will appear at the top of the browser window and an unbroken key or lock icon at the bottom right corner of the window. This indicates that the transaction is secure.
4.Can I apply more than one coupon to my order?
We accept only one coupon code per order. Please refer to the specific promotion's disclaimer to review the full list of exclusions and terms for that offer, however, unless otherwise indicated, offers cannot be combined.
*Coupons and promo codes acquired through 3rd party sites or external channels not approved by LUE BONA may not redeemable as these offers may be expired, are not stackable, or otherwise are invalid. Please sign up for email alerts or refer to our web site for the most up-to-date information on discounts, sales events, and special offers.
5.Where is LUE BONA furniture made?
Our products are designed in USA and made in various countries such as Vietnam, China, etc.
6.Does LUE BONA offer free shipping?
Absolutely yes! LUE BONA provides free shipping with no minimum order request to all US customers.